24K MARKETS LTD – AFFILIATE TERMS & CONDITIONS
The Introducing Broker (“IB”) refers potential and existing clients during the process of establishing an affiliate relationship with 24K Markets Ltd (the “Company”), registered under Company Number 2023-00364 and having its registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. These Affiliate Terms and Conditions (the “Agreement”) are to be read in conjunction with the Company’s general Terms and Conditions available at: https://24kmarkets.com/terms-and-conditions/.
The IB and the Company may be referred to individually as a “Party” and collectively as the “Parties.”
By enrolling in the Company’s Affiliate Program, the IB acknowledges and agrees to be bound by these Terms and Conditions as of the date of enrollment (the “Effective Date”).
1. DEFINITIONS
For the purposes of this Agreement, the following definitions apply:
1.1 “Client(s)” refers to individuals who have successfully registered with the Company following referral by the IB and who are no longer considered Potential Clients.
1.2 “Client Account” means the account established for a Client upon registration with the Company.
1.3 “Client Agreement” refers to the Terms of Use and Privacy Policy published on the Company Website.
1.4 “Company Services” denotes the trading platform and all associated customer support provided by the Company.
1.5 “Company Website” means https://24kmarkets.com/.
1.6 “Confidential Information” includes any non-public information exchanged between the Parties pursuant to this Agreement, including but not limited to: technical processes, software, documentation, marketing strategies, client data, and financial information.
1.7 “Existing Client” refers to any individual or entity that has accepted the Client Agreement.
1.8 “IB Code” means the unique identification code issued to the IB.
1.9 “Introducing Broker” or “IB” refers to an individual or legal entity that refers clients to the Company in accordance with this Agreement.
1.10 “Privacy Policy” means the Company’s privacy policy located at https://24kmarkets.com/terms-and-conditions/, as amended from time to time.
1.11 “Potential Client(s)” refers to individuals or entities who may be interested in the Company’s services but have not yet registered.
1.12 “Referral” means a Potential Client introduced to the Company via the IB.
1.13 “Referral Commission” denotes the fee paid by the Company to the IB under this Agreement.
1.14 “Referral Link” is a unique URL provided to the IB for introducing clients to the Company.
1.15 “Terms of Use” refers to the Company’s official terms located at https://24kmarkets.com/terms-and-conditions/, as may be amended.
2. GENERAL TERMS
2.1 In accordance with this Agreement, an Existing Client who maintains an active trading account and complies with the Client Agreement may refer new clients to the Company.
2.2 These Terms and Conditions become binding upon the IB as of their enrollment in the 24K Markets Affiliate Program, governing the relationship between the Company and the IB.
2.3 To qualify as an IB, an individual or entity must:
2.3.1 Be an Existing Client; and
2.3.2 Comply with these Terms and Conditions and receive an IB Code and Referral Link.
2.4 The Company reserves the right to request additional documents and/or information to verify the IB’s legal status or identity.
2.5 As of the Effective Date, the IB may:
2.5.1 Conduct marketing campaigns on behalf of the Company, provided that the IB does not use “24K Markets” or variations thereof as branded keywords in paid ads (e.g., Google Ads, Bing, or social platforms). Breach of this clause may result in termination and forfeiture of commissions;
2.5.2 Organize events for client acquisition, subject to local laws and the IB’s country of residence;
2.5.3 Share information with Referrals regarding the Company’s services, competitive advantages, and terms;
2.5.4 Disseminate contact details and service-related terms to Referrals;
2.5.5 Assist Referrals in understanding the Company Website and relevant documents.
2.6 The IB will have access to data and trades executed by Referrals via the IB’s Referral Link. The IB must inform Referrals of this access.
3. INTERACTION OF THE PARTIES
3.1 This Agreement does not constitute a partnership, joint venture, or employment relationship between the Parties.
3.2 The IB is not authorized to represent or act on behalf of the Company or provide Company Services.
3.3 The Company grants the IB a non-exclusive, non-transferable, non-assignable, royalty-free license to use the Company Marks, Referral Link, and approved advertising materials strictly for promotional purposes.
3.4 The Company disclaims responsibility for:
3.4.1 IB conduct that breaches this Agreement or the Client Agreement;
3.4.2 IB actions outside the authority granted herein;
3.4.3 Any client complaints against the IB.
Both Parties agree to comply fully with this Agreement and the Client Agreement.
4. OBLIGATIONS OF THE IB
4.1 The IB must promote the Company and its services in compliance with the laws of its jurisdiction. The Company disclaims responsibility for legal violations by the IB.
4.2 The IB must promptly notify the Company of material claims or proceedings brought by Referrals or regulators.
4.3 The IB must make reasonable efforts to introduce Referrals to the Company.
4.4 If a Referral is linked to the IB, the IB Code will be automatically assigned to future trading accounts by that Referral. A Referral may not be reassigned to another IB. If an IB terminates their Client Account, their IB Code will be removed from the Referral’s account.
4.5 Referrals may request reassignment to an IB within one (1) month of registration, explaining the omission of the Referral Link. Requests may be submitted by email, via the Client Account chat, or the Website chatbox.
4.6 Upon written request, the IB must immediately cease using Company Marks or materials. Failure to comply within 14 days may result in termination.
4.7 The IB must not engage in dishonest or misleading promotional practices, including but not limited to:
• Manipulating search engine results or misleading redirects;
• Distributing false or inappropriate advertising materials;
• Sending unsolicited messages;
• Misrepresenting the Company or hiding associated risks.
4.8 The IB is prohibited from:
4.8.1 Registering or using domain names or brands incorporating “24K Markets”;
4.8.2 Establishing organizations using Company branding;
4.8.3 Using keywords such as “24K Markets” in contextual or display advertising.
4.9 The IB must report any facts that could present a risk to the Company.
4.10 The IB shall bear sole responsibility for resolving any complaints brought by Referrals regarding the IB’s conduct.
5. RIGHTS AND OBLIGATIONS OF THE COMPANY
5.1 The Company is obligated to pay Referral Commissions to the IB in accordance with the terms herein.
5.1.1 The Company will execute client orders and calculate applicable Referral Commissions. The IB may request Referrals’ statements to review calculations but will not receive transaction records directly from the Company.
5.1.2 The Company may monitor the IB’s activities and issue warnings if the IB breaches any responsibilities.
5.1.3 The Company may request updates from the IB regarding compliance with this Agreement.
6. LIMITATION OF THE IB’S AUTHORITY
6.1 Without prior written consent, the IB shall not:
6.1.1 Bind the Company to any obligations;
6.1.2 Publish content or assist in publishing material that could damage the Company’s reputation;
6.1.3 Make guarantees or commitments on the Company’s behalf.
6.2 The IB must clarify its intermediary status to all Referrals. Only the Company may enter into a Client Agreement with Referrals.
6.3 The IB shall not register Referrals using their own credentials or accept the Client Agreement on behalf of others. Referrals must protect their login credentials.
6.4 All actions taken through a Client Account are deemed to be executed by the account holder. The Company bears no responsibility for unauthorized access.
6.5 The IB must not:
6.5.1 Accept or make payments to Referrals;
6.5.2 Share Referral Commissions with Referrals;
6.5.3 Act on behalf of other IBs or Referrals.
6.6 In the event of a breach, the Company may suspend or close the IB’s account and withhold logins from Referrals until the breach is remedied (if remediable).
6.7 The IB may not refer themselves. If IB and Referral data (e.g., email or IP) match, the Referral will be removed and no commission will be paid.
7. COMPENSATION
7.1 Referral Commissions are paid bi-weekly by 8 PM CET on Mondays, provided a minimum of $10 is accumulated. Amounts below $10 will roll over.
7.2 Commissions generated from restricted jurisdictions will be forfeited.
7.3 Self-referral via one’s own affiliate link is prohibited. Commissions from such activity are void.
7.4 Only one IB account is permitted per person/entity.
8. NON-COMPETE
8.1 The IB shall not compete with the Company by:
• Promoting to audiences already targeted by the Company;
• Using Company-related keywords on search engines;
• Running competing promotions through apps or platforms;
• Running paid ads using “24K” or “24K Markets Ltd.”
8.2 Breach of Clause 8.1 may result in immediate account termination.
8.3 The Company reserves the right to review and adjust commissions if earned through prohibited competitive methods.
9. REPRESENTATIONS AND WARRANTIES
9.1 The IB represents that:
9.1.1 If a legal entity, it is properly incorporated and authorized under applicable law;
9.1.2 It has taken all necessary steps to perform its obligations under this Agreement;
9.1.3 Its participation does not violate applicable laws or agreements;
9.1.4 It will make reasonable efforts to introduce Referrals via the Referral Link in good faith.
10. TERM
10.1 This Agreement remains in effect as long as:
10.1.1 The IB maintains a valid Client Account and complies with the Client Agreement; and
10.1.2 The relationship is not terminated per Clause 12.
10.2 If the IB ceases to hold a Client Account:
10.2.1 Due to a Client Agreement breach, commissions cease from the breach date;
10.2.2 If terminated otherwise, commissions cease as of the termination notice date.
11. FORCE MAJEURE
11.1 Neither Party shall be liable for failure to perform obligations due to force majeure (e.g., natural disasters, war, legal changes).
11.2 Affected Parties must notify the other within 5 business days of such events.
11.3 Claims must be confirmed by a competent authority. Failure to notify negates force majeure claims.
11.4 If force majeure lasts more than three (3) months, this Agreement may be terminated.
12. TERMINATION
12.1 Material breach not remedied within 14 days may result in immediate termination and forfeiture of commissions from the breach date.
12.2 Either Party may terminate:
12.2.1 Immediately if the other Party becomes insolvent;
12.2.2 With 30 days’ written notice without cause.
12.3 Upon termination, the IB must immediately cease use of:
• Referral Links
• Company Marks
• Marketing materials
• Any client communications on behalf of the Company
12.4 Clauses 10, 12, 13, 14, and 16 survive termination.
13. INDEMNITY & LIABILITY
13.1 The IB shall indemnify the Company against claims arising from the IB’s breach of obligations.
13.2 The Company shall not be liable for indirect, incidental, or consequential damages.
14. CONFIDENTIALITY
14.1 Both Parties agree not to disclose each other’s Confidential Information, except where necessary for obligations under this Agreement.
14.2 Confidential Information shall not be used for any other purpose.
14.3 These confidentiality obligations extend for three (3) years post-termination.
15. MISCELLANEOUS
15.1 Waiver of rights or delays in enforcement shall not affect future enforcement.
15.2 This Agreement supersedes any prior understandings.
15.3 Rights and remedies under this Agreement are cumulative.
15.4 No assignment of this Agreement is allowed without written consent.
15.5 If any provision is held invalid, the remaining provisions remain enforceable.
15.6 In case of language conflict, the English version prevails.
15.7 The Company may contact the IB using registration details for official communication.
15.8 The IB shall always act on its own behalf, never as a representative of the Company.
16. GOVERNING LAW
16.1 This Agreement is governed by the laws of Saint Lucia and subject to its exclusive jurisdiction.