Privacy
DO – Create a strong password that is not easily identifiable by other users. DON’T – Never share your password virtually, our team will never ask for any passwords.
Phishing
DO – Open communication received from our domains. Any email address ending in 24k Markets is safe and secure.
DON’T – Open any communication, attachments, or links which impersonate 24k Markets. If you are ever in doubt of a suspicious email, you may always confirm with us through our Contact Us page.
Scams and Malware
DO – Stay on top of ongoing cybercrimes in your area. Purchase a reputable anti-malware software on your device to fish out any lurking viruses or malware.
DON’T – Click on any fraudulent links or web adverts. You may unknowingly install software on your computer that allows scammers to access your files.
Browser Extensions
DO – Download needed extensions to your browser, if from a verified source.
DON’T – Overload your device with unnecessary extensions, downloaded from various websites found online.
Secure Connection
DO – When viewing our website, make sure you are on the correct and secure page by clicking on the padlock next to the URL.
DON’T – If you notice that the URL states “Not secure”, do not proceed with entering any further details and close the webpage. Make sure you close all tabs and reopen by manually typing support@24kmarkets.com.
Confirm Email Address
DO – When receiving an email from 24k Markets, make sure you verify that the email address it has been sent from is support@24kmarkets.com by clicking or hovering over the sender’s name.