When you open a new trading account, you can start trading immediately with a grace period of 30 days without verification.
During this time, you can deposit up to $2,000 without needing to verify your identity.
However, after the 30-day period, you will be required to complete Identity verification process to continue trading.
Failing to complete the verification process after the grace period will result in restrictions on your account, including the inability to trade until verification is completed.
We require all users to verify their 24k Markets Account within 30 days from registration. Once you have successfully completed our Verification Process you will have access to:
- Unlimited Deposit Amounts.
- Ability to Withdraw Funds.
- Full Access to the 24k Markets Platform.
You can verify your 24k Markets Account as follows:
- Sign In to your 24k Markets Account.
- Go to the Personal Details section.
- Fill out your Personal Information (ex. Full Legal Name).
- Go to the Identity Verification tab.
- Click the Start button.
- Select your Country of Residence.
- Read & agree to our Terms & Conditions.
- Choose your preferred Identification Document (ex. Passport).
Note: Click here to learn which Identification Documents we accept.
- Upload the Identification Document photo.
- Complete our Selfie Check using your device camera.
Note: 24k Markets will contact you via your Registered Account Email if we require further documentation or if you need to re-send any of your Identification Documents.
To submit additional documents for our Verification Process:
- Click on the Documents tab.
- Select the Document Type.
- Add a Note in the textbox.
- Tap on the Upload Document button.
We review all Identification Documents within 24 hours. You can check the status of your 24k Markets Account Verification in the Identity Verification section.
For further assistance, please do not hesitate to contact our helpful 24/7 Support Team via Email (support@24kmarkets.com), Live Chat or via a Support Ticket.