When you open a new trading account, you can start trading immediately with a grace period of 30 days without verification.
During this time, you can deposit up to $2,000 without needing to verify your identity.
However, after the 30-day period, you will be required to complete Identity verification process to continue trading.
Failing to complete the verification process after the grace period will result in restrictions on your account, including the inability to trade until verification is completed.
24k Markets requires all clients to undergo a mandatory Verification Process 30 days after signing up. For our Verification Process, 24k Markets accepts the following Identification Documents:
- Passport
- National Identity Card
- Driving License
- Residence Card/Document
To successfully complete our Verification Process, please ensure the following:
- You are 18 years of age or older.
- The Identification Document is Government-Issued.
- Date of Birth (DOB) is clearly visible.
- Your Signature needs to be clearly visible.
- The Identification Document is valid and not expired/expiring soon.
- All 4 corners of the document are visible.
- The uploaded file is not password protected.
- No information should be obscured/not visible.
- The document needs to be uploaded in .jpeg or .png format.
Note: 24k Markets does not accept Temporary Residency Permits or documents of a similar nature for our Verification Process.
24k Markets will decline your verification if:
- You are below 18 years of age. In such instances, your 24k Markets Account will be immediately suspended.
- The submitted documents appear to be altered or have inconsistencies.
- The document cannot be a screenshot.
- We do not accept Temporary Residency Permits.
For a step-by-step guide on completing our Verification Process, refer to our guide: Verifying Your Account.
24k Markets aims to process Identification Documents within 24 Hours using Industry Standard Security Checks. If your 24k Markets Account has not been checked within this timeframe, please contact our helpful 24/7 Support Team for assistance.